Help Center

Need Assistance?

Welcome to the Luggage Vault Help Center. Whether you're tracking an order, changing your shipping address, or need help choosing the perfect luggage for your next trip, we’re here to help. Explore the sections below for support and guidance.

Order Support

Check your order status using your confirmation email.
Need to modify your order? Contact us within 24 hours of purchase.
We’ll notify you via email once your order has shipped, along with tracking details.

Shipping Assistance

Standard domestic shipping typically takes 5–7 business days.
International shipping times vary—please refer to our Shipping Info page for details.
If your tracking information hasn’t updated in 48 hours, feel free to reach out.

Returns & Exchanges

You may request a return or exchange within 14 days of delivery.
Items must be unused and in original packaging.
Return instructions will be provided upon request.

Product Inquiries

Not sure which travel bag suits your journey? We’re happy to offer recommendations.
Looking for a specific size or feature? Let us know and we’ll assist you.

Contact Us

If you couldn’t find what you’re looking for, our support team is just a message away. Reach out anytime—we’re here to assist!

Email: luggagevaultstore@gmail.com

Phone: +1 413-319-7847

Address: 1099 Mandarin Dr NE, Palm Bay, FL 32905, United States

Business Hours: Monday to Friday, 9 AM – 5 PM EST